Corporate Portfolio

Sitemaps & Page/Interaction Flows

Next Gen eCommerce Admin IA

Information Architecture / Global Site Map - Primary and Secondary Navigation

iCon Sitemap

NGA Shipping Flow

Interaction Flow ~ Option C

PPI Qualify Assess

Page Flow

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Wireframes, Mockups & Storyboards

Gift Services Module

Storyboard ~ gift wrap options for new module in an ecommerce site content administration application.

Recurrence Manager

Lo-fi wireframe page ~ new publishing module for a content management system

Insurance Agent Contact Us Form

Mockup requesting updates to a Contact Us form, used by insurance agents to contact the...

ITV Calculator

Mockup ~ Insurance-to-Value Calculator entry screen

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UX Models & Flow Diagrams

Mental Model - Find Information

Diagram to show how a user thinks when looking for information during a task.

Use Case Model - Interact with Information

Diagram of use cases associated with knowledge management application.

Secure CL Remediation Flow

Process Flow used to determine how to migrate information after a company split.

Premium Flow

Extensive mapping of how premiums (money) moves through the many systems of a large insurance...

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UX Research & Review

Contextal Inquiry Summary

Summary of contextual interview findings

UX Problem Statement

Heuristic Review Checklist

A checklist I developed to perform Heuristic Site Reviews

Heuristic Review Results

Heuristic Review results for MarketLive client sites

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Taxonomies, Categories & Metadata

Metadata Facets

Metadata architecture for faceted search

Taxonomy

A complete taxonomy developed using business analysis, card sort exercises, contextual inquiry and whiteboard sessions.

KM Taxonomy Model pg1

KM Taxonomy Model pg2

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